Highlights

Everyone has things in their life that set the tone, that bring them pride, that stand out to the world to show exactly who they are. Some are achievements, some show their history, some show their personality.

• 3x Certified Salesforce Administrator, Double Star Trailhead Ranger, 13 Superbadges, 1.5 years in the Salesforce ecosystem.  (see Achievements for more details).

• Passionate learner, teacher, and volunteer, taking on the role of tutor and troubleshooter, including leading a study group for fellow Salesforce Administrators in training and helping administer a Discord server for Salesforce professionals (and aspiring professionals) with disabilities

• Designed and managed large automation projects, increasing department productivity by over 300%. 

• Improved certification outcomes for nonprofit education program by over 250% while program director. 

• Management and leadership experience working with a diverse team of direct reports in educational and technical environments and nonprofit board positions. 

• Increased the accessibility of a work environment by adjusting software and systems to allow for more diverse hiring, leading to a 3x increase in workforce identifying as a person with a disability.

• Over 15 years of experience as a detail-oriented self-starter working as a free-lance copy editor for diverse individuals and organizations.

• Proven leader, taking numerous roles of responsibility in non-profit advocacy organizations including chapter leadership and social media and event coordination.

• Problem solver with a focus on people, including increasing the accessibility of a work environment by adjusting software and systems to create a more inclusive environment.

• Ability to adapt to changing needs and varying environments as demonstrated by years of overcoming unique challenges.